Whether you are a facility manager for an office building, school, convention center, shopping complex, hospital or hotel, your days are filled with the coordination of space, infrastructure, and service people.
Through your dedicated service and continuous innovation processes, you alone help your business stay in business – exceeding customers’ expectations and adding value to the core business of your organization. It’s a tough road to haul alone — that’s why having a good Property Advisor comes in handy.
What is a Property Advisor?
A Property Advisor works for a commercial building service company to manage and provide facility maintenance and repairs, parking lot repairs and sweeping services, pressure washing and hydro-cleaning, bulk debris removal and commercial painting whilst keeping the you, the client, up to date through the entire process and ensuring satisfaction.
Providing Unparalleled Attention to Details
When selecting a commercial building services company, be sure to select one who can provide you with a single point of contact — right from the start. This strong relationship that will be developed with that one contact person will enable better communication, better service and for your stress levels to be lowered!
Property Advisors understand that facility managers have a lot on their shoulders; therefore, a good Property Advisor will work towards having open and direct communication, prompt and efficient service, and facilitate a wide range of services. A Property Advisor will keep a close watch over your facilities maintenance issues so you don’t have to. This is important to your success and the success of your facility.
How Do Property Advisors Help?
A good Property Advisor will begin by listening to your concerns, issues, and even any frustrations you may have. After they listen to what you want, your Property Advisor will then tailor a service plan to meet your facility’s needs. From this point on, your personal Property Advisor will be available 24-hours a day and will make frequent visits to your facility. Mobile technology allows Property Advisors to quickly and efficiently be able to notifying you every time they are on site through an emailed site inspection notification.
During site inspections, Property Advisors will be measuring the level of service you are getting from the commercial building services company. In addition, Property Advisors will make notes of any issues found on the property, for example, potholes, over-sized debris, graffiti and so forth. Again, these issues are documented in writing, photographed and sent to you via email before the Property Advisor departs from the job site. With a quick conversation or email to your Property Advisor, you can discuss a planned course of action for the noted items and can be assured that your facilities needs are being met.
Whether you have one location or hundreds, a personal Property Advisor can relieve the stress of facilities management by enabling you to work with one senior-level contact that will provide customized solutions, fast answers and quick turnaround.